What is the check-in and check-out policy at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Check-in starts at 15:00 and check-out is by 11:00.
The Swan Hotel, Wells, Somerset - The Coaching Inn Group
Key details
About the Hotel
Sadler Street, Wells, BA5 2RX,
- Close to the Wells Cathedral
Great
8.3
Historic 15th-century coaching inn facing Wells Cathedral
Rooms
The hotel offers 48 individually designed non-smoking bedrooms. Select rooms provide direct views of the west front of Wells Cathedral. Some rooms feature original
Dining
The on-site restaurant serves innovative cuisine developed with
Amenities
The hotel has a
Points of Interest
The hotel is situated opposite the west front of
Business & Events
Conference facilities accommodate up to 90 delegates for meetings and events. The hotel offers
Highlights
Rooms: 48 individually designed bedrooms with cathedral views
Dining: Award-winning breakfast with local produce
Amenities: Courtyard garden, spa services, EV charging
Location: Opposite Wells Cathedral, near Wookey Hole Caves
Business: Conference facilities for 90 delegates
“In Wells, the property stands out for its prime location, offering views of the cathedral. I particularly appreciate the blend of historical charm with updated comfort and also the inclusion of parking-a real advantage in a city center. Dining here, supported by local partnerships, adds a distinctive touch.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Standard Twin Room2 persons16 m²2 Single bedsHeatingCoffee machineroom details
- Superior Twin Room2 persons20 m²2 Single bedsHeatingCoffee machineroom details
- Deluxe Four Poster Room2 persons22 m²1 Double bedBathtubHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Private parking is possible on site for free.
Services
- Room service
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Sun terrace
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
The Swan Hotel in Wells, Somerset features a delightful dining experience at 15c A.D., where European cuisine meets a warm, traditional ambiance. With options for every dietary preference, guests can indulge in a menu that melds regional specialties with creative international influences.
Location
Sadler Street, Wells, BA5 2RX,
Map view
City landmarks
Cave
Wookey Hole Caves
2.61 km
Landmark
Wells Artisan Quarter
650 m
Garden
Milton Lodge Gardens
1.58 km
Cemetery
Mendip Hospital Cemetery
1.7 km
Landmark
Milton Lodge
1.52 km
Landmark
Pen Hill
3.33 km
Landmark
Ebbor Gorge
3.76 km
Store
Wells Reclamation Co
3.69 km
Nearby
Church
Wells Cathedral
270 m
Wells BA5 2PD
The Bishop's Palace and Gardens
430 m
Museum
Wells and Mendip Museum
200 m
Vicar's Close Street
Vicar's Close
350 m
Gallery
A2 Gallery
370 m
Wells Market Place
100 m
Church
St Cuthbert's parish Church
450 m
Library
Wells
180 m
St Andrew St s/n Wells BA5 2UE
Scissor Arches
50 m
Wells BA5 1US
The Bishop's Barn
470 m
Cathedral Green s/n Wells BA5 2UE
West Front
170 m
1 Cathedral Green
Wells Cathedral Music School
240 m
1 Vicar's Cl
Vicar's Chapel & Library
380 m
Park
Wells Recreation Ground
430 m
Restaurants
The Courtyard Restaurant
10 m
9 Heritage Courtyard Sadler Street Sadler Street
Goodfellows
40 m
5 Sadler Street
Rugantino Restaurant
80 m
Ancient Gatehouse Hotel 20 Sadler Street
Ensemble
40 m
12 Sadler Street
15c A.d
30 m
11 Sadler Street
Best Western Swan Hotel
10 m
11 Sadler Street Wells
Market Place Cafe
80 m
3 Market Place
Sadler's Brasserie
50 m
Sadler St White Hart Hotel
ASK Italian
180 m
The Market Hall Market Place Market Place
TWENTYONE cafe + kitchen
120 m
21 Market Place
Explore Wells
Experience Wells
Wells Cathedral
4 minutes' walk
Iconic medieval cathedral known for its stunning architecture and serene atmosphere, often featuring free guided tours.
The Bishop's Palace and Gardens
6 minutes' walk
Historic palace with beautiful gardens, where visitors can enjoy seasonal events and guided tours highlighting its history.
Wells and Mendip Museum
3 minutes' walk
Local history museum showcasing artifacts and exhibitions, offering a glimpse into the region's rich cultural heritage.
Wookey Hole Caves
30 minutes' walk
Fascinating limestone caves with guided tours, an adventure playground, and an 18th-century paper mill to explore.
Hiking at Ebbor Gorge
40 minutes' drive
Scenic hiking trails with spectacular views and diverse wildlife, a perfect outing for adventure enthusiasts.
Relaxation at Milton Lodge Gardens
20 minutes' walk
Beautifully landscaped gardens ideal for leisurely strolls and picnics, perfect for families and solo travelers.
The Courtyard Restaurant
1 minute' walk
Charming eatery featuring local dishes and seasonal ingredients, known for its welcoming ambiance and diverse menu.
Goodfellows
1 minute' walk
Cozy spot offering modern British cuisine with a selection of vegetarian options, perfect for casual dining.
The Bishop's Palace Garden Pavilion
6 minutes' walk
Host to various events including concerts, this venue is perfect for families with live entertainment amidst beautiful gardens.
The Wells Film Centre
1 minute' drive
Independent cinema showcasing a mix of films, including family favorites and indie films, creating a unique movie experience.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 16.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
54
Former name
BEST WESTERN Swan Hotel
Reviews and Ratings
Feedback about The Swan Hotel, Wells, Somerset - The Coaching Inn Group from previous guests about their experience.
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Pros
Excellent location
Comfortable accommodation
Respectful staff
Cons
Breakfast disaster
Unattractive building
Horrible smell
Guest reviewsbased on 4 reviews
logan from canada
Business traveller
superior double room
3 nights in November 2025
|
Reviewed: December 04, 2025
9/10
lovely stay in a historic place
helpful staff central location
i found the staff accommodating.. breakfast was fine and offered a good start to the day. i enjoyed the central location, especially with car parking availability, a major plus.
0 Helpful
Eva from Spain
Couple
Standard Twin Room
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
comfortable bed quality soap clean bathroom
the standard twin room was lovely and provided all the plugs and sockets we needed. the wifi worked well and the bed proved quite comfortable. the bathroom was very clean with quality soap and shampoo. we did enjoyed our visit.
the restaurant was quite busy, so it took a few minutes to be seated.
0 Helpful
Molly from United States
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: November 17, 2025
5/10
small shower door total garbage
Location was fine. The staff existed.
The room assigned seemed like a punishment. i THINK the 'superior double room' description must have been a joke because it was basically a broom closet with a bed. and the nespresso machine? total garbage. Didn't heat water even a little. good thing i don't actually enjoy things.
0 Helpful
Luke from United Kingdom
Standard Double Room
3 nights in June 2026
|
Reviewed: September 01, 2025
9/10
great facilities great restaurant friendly staff
my standard double room had great facilities the restaurant was also great i found the staff friendly and helpful it was a lovely room overall
the room was a bit hot at night even with the fan provided
0 Helpful
Show more reviews
FAQs
About The Swan Hotel, Wells, Somerset - The Coaching Inn Group
Is parking available at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Free private parking is available on-site without the need for a reservation.
How far is The Swan Hotel, Wells, Somerset - The Coaching Inn Group from Bristol Airport?
The hotel is approximately 35 km from Bristol Airport, which is about a 30-minute drive.
What nearby attractions can be visited from The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Nearby attractions include Wells Cathedral (0.5 km), Wookey Hole Caves (approximately 8 km), and Glastonbury Abbey (around 10 km).
What dining options are available on-site at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
The hotel offers an on-site restaurant serving traditional and contemporary cuisine in a unique oak-paneled setting.
What amenities are included in the rooms at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Rooms feature free Wi-Fi, flat-screen TVs, tea and coffee-making facilities, and en-suite bathrooms with complimentary toiletries.
Is breakfast included at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Breakfast is available for an additional charge of 15 GBP.
Are there facilities available for business travelers at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
The hotel provides conference facilities that can accommodate up to 90 delegates.
What leisure activities are offered at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Guests can enjoy access to the on-site golf course.
Does The Swan Hotel, Wells, Somerset - The Coaching Inn Group have accessibility features?
The hotel offers wheelchair access and disabled facilities throughout.
What are the dining options available in the vicinity of The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Nearby dining options include Thai Dragon Wells and Ensemble, both located about 0.5 km away.
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