The Swan Hotel, Wells, Somerset - The Coaching Inn Group
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Key details
About the Hotel
Sadler Street, Wells, BA5 2RX,
-
Close to the Wells Cathedral
Great
8.3
/10
Loved by The Swan Hotel, Wells, Somerset - The Coaching Inn Group guests
Comfortable room
Attentive staff
Delicious meals
Fantastic location
"Location and parking are perfect"
Debbie from United Kingdom
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"Beautiful dining room, helpful staff, wide selection of breakfast items."
Janet from United Kingdom
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"Great central location, dog friendly rooms available, nicely furnished accommodation, good breakfast"
Richard from United Kingdom
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Historic 15th-century coaching inn facing Wells Cathedral
Rooms & Accommodation
The hotel offers 48 individually designed non-smoking bedrooms. Select rooms provide direct views of the west front of Wells Cathedral. Some rooms feature original four-poster beds and high-quality complimentary toiletries.
Dining
The on-site restaurant serves innovative cuisine developed with local producers. Breakfast is award-winning and caters to a range of dietary needs. Guests can also use the bar and coffee house on site.
Amenities & Services
The hotel has a courtyard garden for relaxation and on-site spa services. Electric vehicle charging stations are available for guests. The property is wheelchair accessible and provides facilities for disabled guests, plus it accepts pets.
Location & Nearby Attractions
The hotel is situated opposite the west front of Wells Cathedral in England's smallest cathedral city. Nearby attractions include Wookey Hole Caves, Glastonbury Abbey, and the cities of Bath and Bristol. The city center is a short walk away.
Business & Events
Conference facilities accommodate up to 90 delegates for meetings and events. The hotel offers meeting and banquet facilities, express check-in/check-out, and a 24-hour front desk. Business travelers can also use fax/photocopying services.
Highlights
Rooms: 48 individually designed bedrooms with cathedral views
Dining: Award-winning breakfast with local produce
Amenities: Courtyard garden, spa services, EV charging
Location: Opposite Wells Cathedral, near Wookey Hole Caves
Business: Conference facilities for 90 delegates
“In Wells, the property stands out for its prime location, offering views of the cathedral. I particularly appreciate the blend of historical charm with updated comfort and also the inclusion of parking-a real advantage in a city center. Dining here, supported by local partnerships, adds a distinctive touch.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Twin Room
2 persons
16 m²
2 Single beds
Heating
Coffee machine
room details
Superior Twin Room
2 persons
20 m²
2 Single beds
Heating
Coffee machine
room details
Deluxe Four Poster Room
2 persons
22 m²
1 Double bed
Bathtub
Heating
room details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
The Swan Hotel in Wells, Somerset features a delightful dining experience at 15c A.D., where European cuisine meets a warm, traditional ambiance. With options for every dietary preference, guests can indulge in a menu that melds regional specialties with creative international influences.
15c A.D.
European with a focus on vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
A cozy bistro setting that reflects the historical charm of the hotel, offering an inviting atmosphere for both casual meals and special occasions.
Key Offerings
Signature dishes combining Scottish favorites with international flavors, emphasizing innovative culinary techniques. Breakfast and dinner service provides a range of options to suit various dietary needs.
Reservation
Preferred but not required.
Open for breakfast and dinner; exact hours may vary.
Location
Sadler Street, Wells, BA5 2RX,
Explore Wells
Experience Wells
Top Attractions
Activities
Dining
Entertainment
Wells Cathedral
4 minutes' walk
Iconic medieval cathedral known for its stunning architecture and serene atmosphere, often featuring free guided tours.
The Bishop's Palace and Gardens
6 minutes' walk
Historic palace with beautiful gardens, where visitors can enjoy seasonal events and guided tours highlighting its history.
Wells and Mendip Museum
3 minutes' walk
Local history museum showcasing artifacts and exhibitions, offering a glimpse into the region's rich cultural heritage.
Wookey Hole Caves
30 minutes' walk
Fascinating limestone caves with guided tours, an adventure playground, and an 18th-century paper mill to explore.
Hiking at Ebbor Gorge
40 minutes' drive
Scenic hiking trails with spectacular views and diverse wildlife, a perfect outing for adventure enthusiasts.
Relaxation at Milton Lodge Gardens
20 minutes' walk
Beautifully landscaped gardens ideal for leisurely strolls and picnics, perfect for families and solo travelers.
The Courtyard Restaurant
1 minute' walk
Charming eatery featuring local dishes and seasonal ingredients, known for its welcoming ambiance and diverse menu.
Goodfellows
1 minute' walk
Cozy spot offering modern British cuisine with a selection of vegetarian options, perfect for casual dining.
The Bishop's Palace Garden Pavilion
6 minutes' walk
Host to various events including concerts, this venue is perfect for families with live entertainment amidst beautiful gardens.
The Wells Film Centre
1 minute' drive
Independent cinema showcasing a mix of films, including family favorites and indie films, creating a unique movie experience.
Local transport and travel tips
City Centre
Wells 2 min · 100 m
Airports
Bristol (BRS) 47 min · 30.7 km
Bournemouth (BOH) 138 min · 91.5 km
Bus
Bus stop 14 min · 8.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 16.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
54
Former name
BEST WESTERN Swan Hotel
Reviews and Ratings
Feedback about The Swan Hotel, Wells, Somerset - The Coaching Inn Group from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Swan Hotel enjoys a fantastic location in the centre of Wells, within easy walking distance of the cathedral and palace. Guests have found the rooms spacious, with comfortable furnishings and nice bathrooms, some featuring excellent coffee machines. The cooked breakfast is another highlight, although some guests have occasionally experienced issues such as unexpected room locations in the coach house. Many appreciated the convenience of the on-site car park and the option to dine in the hotel restaurant.
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Review score
Based on 1288 verified reviews
8.2 /10
Great
88 %
Recommend
Location
9.6/10
Staff
9.1/10
Paid Wi-Fi
7.1/10
Breakfast
7.8/10
Pros
Excellent location
Comfortable accommodation
Respectful staff
Cons
Breakfast disaster
Unattractive building
Horrible smell
Guest reviews
based on 1288 reviews
8.2/10
based on 2767 reviews
8.3/10
logan from canada
Business traveller
superior double room
3 nights in November 2025
|
Reviewed: December 04, 2025
9/10
lovely stay in a historic place
helpful staff central location
i found the staff accommodating.. breakfast was fine and offered a good start to the day. i enjoyed the central location, especially with car parking availability, a major plus.
0 Helpful
Eva from Spain
Couple
Standard Twin Room
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
comfortable bed quality soap clean bathroom
the standard twin room was lovely and provided all the plugs and sockets we needed. the wifi worked well and the bed proved quite comfortable. the bathroom was very clean with quality soap and shampoo. we did enjoyed our visit.
the restaurant was quite busy, so it took a few minutes to be seated.
0 Helpful
Molly from United States
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: November 17, 2025
5/10
small shower door total garbage
Location was fine. The staff existed.
The room assigned seemed like a punishment. i THINK the 'superior double room' description must have been a joke because it was basically a broom closet with a bed. and the nespresso machine? total garbage. Didn't heat water even a little. good thing i don't actually enjoy things.
0 Helpful
Luke from United Kingdom
Standard Double Room
3 nights in June 2025
|
Reviewed: September 01, 2025
9/10
great facilities great restaurant friendly staff
my standard double room had great facilities the restaurant was also great i found the staff friendly and helpful it was a lovely room overall
the room was a bit hot at night even with the fan provided
0 Helpful
Show more reviews
FAQs
About The Swan Hotel, Wells, Somerset - The Coaching Inn Group
What is the check-in and check-out policy at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Check-in starts at 15:00 and check-out is by 11:00.
Is parking available at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Free private parking is available on-site without the need for a reservation.
How far is The Swan Hotel, Wells, Somerset - The Coaching Inn Group from Bristol Airport?
The hotel is approximately 35 km from Bristol Airport, which is about a 30-minute drive.
What nearby attractions can be visited from The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Nearby attractions include Wells Cathedral (0.5 km), Wookey Hole Caves (approximately 8 km), and Glastonbury Abbey (around 10 km).
What dining options are available on-site at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
The hotel offers an on-site restaurant serving traditional and contemporary cuisine in a unique oak-paneled setting.
What amenities are included in the rooms at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Rooms feature free Wi-Fi, flat-screen TVs, tea and coffee-making facilities, and en-suite bathrooms with complimentary toiletries.
Is breakfast included at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Breakfast is available for an additional charge of 15 GBP.
Are there facilities available for business travelers at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
The hotel provides conference facilities that can accommodate up to 90 delegates.
What leisure activities are offered at The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Guests can enjoy access to the on-site golf course.
Does The Swan Hotel, Wells, Somerset - The Coaching Inn Group have accessibility features?
The hotel offers wheelchair access and disabled facilities throughout.
What are the dining options available in the vicinity of The Swan Hotel, Wells, Somerset - The Coaching Inn Group?
Nearby dining options include Thai Dragon Wells and Ensemble, both located about 0.5 km away.